Delete your account and data

Effective: 2026-05-09 · Operator: IGEARS TECHNOLOGY LIMITED, Hong Kong SAR, China · Governing law: Hong Kong.

Last updated: 2026-05-09

You can delete your Lingocast account and all associated personal data at any time. We provide three independent ways to do it so the option is always reachable, including from inside the iOS and Android apps as required by Apple App Store and Google Play policies.

1. Delete your Lingocast account

Method 1 — In-app (recommended)

Open the Lingocast app on your phone (iOS or Android).
Tap Profile (bottom-right tab).
Tap Settings → Account.
Scroll to the bottom and tap Delete account (Danger zone).
Type DELETE to confirm, optionally tell us why, then tap Delete.

The app calls our authenticated DELETE /api/account endpoint and signs you out immediately on success.

Method 2 — On the web

Sign in at https://www.lingocast.cc/login.
Open /account.
Click the red Delete my account… button.
Confirm by typing DELETE.

Method 3 — By email

If you cannot access the app or website, email [email protected] from the address on file with the subject "Delete my account". We verify the request and complete deletion within 30 days. We will email a confirmation when finished.

2. What gets deleted

Profile: email, name, password hash (or SSO link), native language, learning language, English level.
Listening history, vocabulary cards, saved articles, playlists.
Daily usage counters and free-tier limits.
Private RSS subscriptions and any audio generated from them.
Linked Google / Apple / Facebook OAuth records.
Subscription metadata (plan, status). See section 3 for what we must retain.

3. What is retained, and why

Data	Retained for	Why
Anonymised aggregate usage statistics	Indefinite	Product analytics; no longer linked to you
Audit row of the deletion event (email + timestamp)	Up to 24 months	Security & regulatory reporting; not used for marketing
Encrypted backups	Up to 30 days	Disaster recovery; deleted data ages out automatically
Payment records (Stripe customer ID, last-four, amounts)	Up to 7 years	Canadian tax and financial-record-keeping law
Server access logs	30 days	Abuse and outage investigations; do not contain account content

For the full retention picture see Privacy Policy §6.

4. Cancel your subscription separately

Account deletion does not automatically cancel App Store or Google Play subscriptions, because those subscriptions are managed by Apple / Google, not by us. To avoid future charges, cancel your subscription before deleting your account:

iOS: App Store → profile → Subscriptions → Lingocast → Cancel.
Android: Google Play → Menu → Payments & subscriptions → Subscriptions → Lingocast → Cancel.
Web (Stripe): deleting your account immediately cancels the Stripe subscription.

5. Timeline

Methods 1 and 2 delete your account immediately on confirmation. Method 3 (email) completes within 30 days of a verified request. Encrypted backups age out within a further 30 days.

6. This is permanent

Account deletion is irreversible. We cannot restore your data afterwards. If you sign up again later you will start a new account.

7. Canonical URL

This page is the canonical deletion URL we cite in App Store and Google Play submissions:

https://www.lingocast.cc/legal/data-deletion

Questions about this document? Email [email protected].